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Birmingham Airport Valet Parking is operated by NCP on behalf of Birmingham Airport.
Drive to the Valet Parking zone and park your car in a free bay located outside the customer service cabin. A member of staff will meet you here and check in your vehicle. Complete a vehicle check, handover your keys then make your way into the flight check-in zone on foot in just 3 to 4 minutes.
When you arrive back to the airport and have deplaned the aircraft, call the phone number in your confirmation email to let the Meet and Greet staff know that you have landed and require your car back. Go to the NCP Premium Meet and Greet office where your vehicle will be waiting for you. At the exit barrier press for assistance and quote your booking reference and the barrier will be raised for you.
Well located for the Terminal
"I booked this parking as hoped it the best option for me as a solo traveller in a wheelchair with some very large (6ft) luggage to get into the terminal. Arrival was fine although further from the terminal that I thought. No trolleys in the car park which was a major prob for me. I asked one of the staff if he wouldn't mind helping me to get one but he told me it wasn't his job even though I suggested it was perhaps a matter of human kindness rather than job. Then thankfully another staff member helped me and got me a trolley and helped load. He did offer to help me to the terminal but I said I'd give it a go. I was managing when another staff member (Sam) came to help insisting, he then took my luggage all the way in for me to check in. Very kind. He also insisted he would make sure my car was in the best place for me to return to help me. When I returned, I explained my previous conversation at the car park office, where the staff member was so very helpful. He sorted it all out and got my car brought to me by another very helpful guy. Nothing was too much trouble. Really helped my trip and the struggles with travelling with a wheelchair on your own with a lot of kit. Was double the cost of the cheapest option but this time was a huge help to me. Would definitely use again."