Birmingham
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Reviews

Latest user ratings and reviews

Car park 5

4.0/5

  • 4/5Location
  • 4/5Practicality
  • 3/5Service
  • 5/5Car park security
  • 4/5Airport Shuttle
  • 4/5Value

"I have found that both times Ive used the Car park 5, despite putting in my car registration when booking on line, the barrier still doesn't just automatically open like it should?? Both times Ive had to press for assistance before the barrier lifts up. "

Charlene W - Car Park 5 Park and Ride

Long walk

4.0/5

  • 5/5Usability
  • 4/5Customer service
  • 3/5Information

"Great service for what it is, although can never get through to the landline number so don't bother, but when you speak to someone on the mobile number it's all good. There's a long walk to the terminal if you're struggling with mobility, I searched for the closest so if you can't walk for a good 7/8 mins with luggage then book a taxi drop off"

Melanie D - birminghamparking.com

Valet parking

5.0/5

  • 5/5Practicality
  • 4/5Service
  • 5/5Driver Punctuality
  • 5/5Arrival Procedure
  • 5/5Departure Procedure
  • 4/5Value

"Great service , much easier than other parking and not much more cost. Thought it could be closer to airport arrivals & departure but other wise very happy. Would recommend especially if you have a late or early start and return. "

Garry B - Park Up Meet and Greet

2 nov 2018-5 nov 2018

5.0/5

  • 5/5Practicality
  • 5/5Service
  • 5/5Driver Punctuality
  • 5/5Arrival Procedure
  • 5/5Departure Procedure
  • 5/5Value

"They were amazing as we parked a little early than planned but the driver was there to take the keys and give us the paperwork. When we returned I phoned as instructed and they knew my name and the car was there waiting for us with no hassle - Amazing service and would defintely use them again."

Shirley O - Park Up Meet and Greet Advance

Not a bad car park but needs some improving

4.0/5

  • 4/5Location
  • 4/5Practicality
  • 2/5Service
  • 4/5Car park security
  • 4/5Airport Shuttle
  • 4/5Value

"We have used Car Park 7 now a few times and since it has been redone it is much better but there are still a few changes that would make it even better. Someone at the desk when you arrive and leave would be good and a better way of locating the car, as sometimes it has taken a whole to get the information from the assistant. However, the car is safe and the transport to the airport good. Great value for money."

Paul H - Car Park 7 Park and Ride

BHX Parking

5.0/5

  • 5/5Usability
  • 5/5Customer service
  • 5/5Information

"Used the valet parking as I had an early flight. Everything was very easy both ends of my journey. Thoroughly recommend this service!"

Tim P - birminghamparking.com

First time user

3.0/5

  • 4/5Practicality
  • 3/5Service
  • 5/5Driver Punctuality
  • 4/5Departure Procedure

"Used the Meet & Greet at Birmingham airport recently and on the whole was satisfied with this service, certainly with the ease of parking & collection and punctuality. However I was disappointed to discover on seeing the car in daylight that both the driver and passenger floor mats were covered in very muddy footprints and that sellotape was all around the inside driver door handle. None of this was mentioned to me on collection. However because of the ease of parking and collection I will use this service again. "

Diane E - Park Up Meet and Greet Advance

It's the little things that matter

3.0/5

  • 5/5Location
  • 1/5Practicality
  • 1/5Service
  • 4/5Car park security
  • 3/5Link to terminal
  • 1/5Value

"Location good. Automatic access rubbish, it never has worked properly so in the early hours of the morning you are trying to find your ticket to read out to an intercom that cannot be heard. Useless."

Vince B - Car Park 2&3 Park and Walk

Great service

5.0/5

  • 4/5Practicality
  • 5/5Service
  • 5/5Driver Punctuality
  • 5/5Arrival Procedure
  • 5/5Departure Procedure
  • 5/5Value

"Great service at small premium from standard parking. Drivers were polite and efficient. Only gripe was that I assumed the valet parking area would be in the drop-off zone right by the terminals, when in fact they are located behind that and so a bit further away. Not the valet companies fault as they go where the Airport tells them to go, but a little disappointing. Had no wait when dropping off or collecting and would use the service again."

Donald H - We Park U Fly Meet and Greet Advance

Very good service

5.0/5

  • 5/5Practicality
  • 5/5Service
  • 5/5Driver Punctuality
  • 5/5Arrival Procedure
  • 5/5Departure Procedure
  • 5/5Value

"We phoned 20 minutes before we arrived as advised, we were told where to park on arrival. Someone was there to meet us and a short while later we were off on our holidays. On our return the car was waiting for us and there was no delay when all you want to do is get home. Excellent all round."

Michael T - Park Up Meet and Greet Advance